Condiciones y restricciones C COLOMBIA english

Make sure your mobile is unlocked and is suitable for 4G/5G data. If your phone is an iPhone or Samsung device with a later version than 2014, it is going to be suitable for the Carrier network.

The SIM card activation takes place according with the stated date and the purchased plan. Therefore, keep in mind:
A) If your travel is shorter than the days included in the plan, the plan is activated one day before your trip begins.
B) If your trip lasts the same number of days of your purchased plan, the SIM is activated the same your trip begins.

If your phone uses two SIM cards, the SIM from Conecty must be the only one inside your phone in the main slot.

If your flight is modified, you must notify us with at least two days in advance.

The US dollar exchange rate will be the one of the day the purchase takes place.

Remember we have a specialized team ready to support you, so if you have any questions or doubts, do not hesitate to contact us so your experience with Conecty is perfect. (+57) 3052555249