Make sure your mobile device has unlocked bands and is compatible with 4G/5G browsing. iPhone or Samsung models released after 2014 will work correctly on the carrier's networks.
The activation of the eSIM (Virtual Chip) is carried out according to the indicated date and the type of plan purchased.
The dollar value will be equivalent to the day the purchase is made.
The plans are
data-only and
do NOT include an assigned phone number.
It requires
enabling the phone's data roaming function to connect to the plan.
The eSIM has
90 days for the activation process and is activated when you arrive at your destination.
The eSIM has no expiration date, so you can top it up for future trips within the next 12 months.
Unlimited plans do NOT allow data sharing, but it is possible for plans paid per GB.
The eSIM QR code can be read up to 5 times as long as it is done on the same device.
RECHARGES: Recharges are available once you have used up your GB or the plan's validity period, for the same capacities that we have available.
Remember that our dedicated support team is here to help. Don't hesitate to contact us at
+593995604444 if you have any questions or concerns to ensure your Conecty experience is perfect.
