OPTIMIZE YOUR CONNECTY EXPERIENCE
IF YOU ARE PURCHASING THE CONNECTY SIM/ESIM, PLEASE NOTE THE FOLLOWING:
🔔 Remember that your device must have open bands and must not have any type of lock from the operator.
📶 Our plans require you to enable the Connecty SIM/eSIM data roaming feature for the plan to work. Don't worry, this doesn't incur any extra costs.
📞 Not all of our plans include an assigned phone number. Remember to ask your Connecty advisor about the plans that do include a phone line.
🗓️ You can purchase your plan up to 3 months before your trip.
📲 The SIM/eSIM does not expire, so you can top it up for future trips within the next 12 months.
🌐 The eSIM QR code can be read up to 5 times as long as it is done on the same device.
🔔 Remember that your device must have open bands and must not have any type of lock from the operator.
📶 Our plans require you to enable the Connecty SIM/eSIM data roaming feature for the plan to work. Don't worry, this doesn't incur any extra costs.
📞 Not all of our plans include an assigned phone number. Remember to ask your Connecty advisor about the plans that do include a phone line.
🗓️ You can purchase your plan up to 3 months before your trip. We'll activate it on your travel dates!
📲 The SIM/eSIM does not expire, so you can top it up for future trips within the next 12 months.
🌐 The eSIM QR code can be read up to 5 times as long as it is done on the same device.
📋 If you run out of data, don't worry! You can recharge once you've used up your GB or the plan's validity period expires, for the same data allowances we have available.
SI YA COMPRASTE LA SIM/eSIM CONECTY,
TEN EN CUENTA LO SIGUIENTE:
If you bought
the eSIM:
The QR code will be sent to your email and WhatsApp within a maximum of 5 minutes.
You have two ways to install the eSIM:
1
Scan the QR code
from another device and
Follow the steps shown on the screen.
Install manually by entering these
data in your device's eSIM settings:
SM-DP+ Server
Activation Code
Recuerda realizar este proceso conectado a una red de Wifi estable antes de tu viaje y activar la opción de roaming dentro de la eSIM Conecty instalada. Al realizar este proceso no debes tener tu celular en modo avión.
Before your trip, take the following steps:
Turn off automatic cloud syncing (iCloud backup, Google Drive, etc.) to avoid unintentional data usage on your plan.📴
Activate the Connecty SIM/eSIM data roaming option in your device settings for the service to work normally. Don't worry, this won't incur any extra costs. ✅
Check and manage your plan's data usage from your device. For your inquiry to be valid, you must reset your data usage on the day you leave your home country. 🔍