Terms and conditions MEXICO BIG SIM physical

The plans DO have an assigned number.

We require you to share your device's IMEI by dialing *#06#, to validate if it is compatible with the operator's frequency #28.

Only the 15 GB + HOTSPOT and 40 GB + HOTSPOT plans allow data sharing; other plans do NOT allow data sharing.

You need to enable data roaming for the plan to work correctly. This does NOT incur any extra cost. The plan will be activated on the day you indicate your trip begins.

The QR code is for ONE USE ONLY; it cannot be reinstalled if you delete it.

Top-ups are available once you've used up your data allowance or your plan's validity period, for the same amount of data we have available. To top up, please contact us via our WhatsApp support line.

Remember that we have a dedicated support team, so if you have any questions, don't hesitate to contact us to ensure your Conecty experience is perfect. (+57) 3052555249

Please note that in order to use our service, your phone must have open bands and not be locked by any carrier.