SIM / eSIM GB Terms and Conditions

📶 Our plans require you to enable the Connecty SIM/eSIM data roaming feature for the plan to work. Don't worry, this doesn't incur any extra costs.

📞 Not all of our plans include an assigned phone number. Remember to ask your Connecty advisor about the plans that do include a phone line.

🗓️ You can purchase your plan up to 3 months before your trip. We'll activate it on your travel dates!

📲 The SIM/eSIM does not expire, so you can top it up for future trips within the next 12 months.

🌐 The eSIM QR code can be read up to 5 times as long as it is done on the same device.

📋 If you run out of data, don't worry! You can recharge once you've used up your GB or the plan's validity period expires, for the same data allowances we have available.

Remember that we have a dedicated support team, so if you have any questions, don't hesitate to contact us to ensure your Conecty experience is perfect. (+57) 3052555249