Terms and conditions for TELNA physical SIM

The plans are data-only. They do not include an assigned phone number.

Unlimited plans do NOT allow data sharing, plans paid per GB do allow data sharing.

You need to enable data roaming for the plan to work correctly. This does NOT incur any extra costs.

The eSIM does not expire, so you can top it up for future trips to Europe or the United States within the next 12 months. (eSIM ONLY; the physical SIM can be topped up but not to each other.)

For the eSIM, the QR code can be read up to 5 times, as long as it is done on the same device.

Top-ups are available once you've used up your data allowance or your plan's validity period, for the same amount of data we have available. To top up, please contact us via our WhatsApp support line.

Prices and capacities may vary depending on the operator's offers.

It applies a fair use of data policy.

Remember that we have a dedicated support team, so if you have any questions, don't hesitate to contact us to ensure your Conecty experience is perfect. (+57) 3052555249

Please note that in order to use our service, your phone must have open bands and not be locked by any carrier.